Privacy Policy

Introduction

Welcome to Krypton Quintor Hotel. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our hotel, use our services, or interact with our website.

By using our services, you agree to the collection and use of information in accordance with this policy.

Information We Collect

Personal Information

• Name and contact information (email, phone, address)
• Payment and billing information
• Government-issued ID for registration
• Preferences and special requests
• Communication records with our staff

Automatically Collected Information

• IP address and device information
• Browser type and version
• Pages visited and time spent on our website
• Cookies and similar tracking technologies

How We Use Your Information

We use your personal information for the following purposes:

• Service Provision: To provide and manage your hotel reservations and services
• Communication: To respond to your inquiries and provide customer support
• Payment Processing: To process payments and prevent fraud
• Marketing: To send promotional offers and newsletters (with your consent)
• Legal Compliance: To comply with applicable laws and regulations
• Service Improvement: To analyze and improve our services and website functionality

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

• Service Providers: With trusted third-party service providers who assist in our operations
• Legal Requirements: When required by law or to protect our rights and safety
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• Emergency Situations: To protect the safety of our guests and staff

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• SSL encryption for data transmission
• Secure data storage systems
• Regular security assessments and updates
• Limited access to personal information on a need-to-know basis
• Staff training on data protection practices

Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: The right to access and receive a copy of your personal information
• Correction: The right to correct inaccurate or incomplete information
• Deletion: The right to request deletion of your personal information
• Portability: The right to receive your information in a structured format
• Objection: The right to object to processing of your information
• Withdrawal: The right to withdraw consent at any time

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience. Cookies help us:

• Remember your preferences and settings
• Analyze website traffic and usage patterns
• Provide personalized content and advertisements
• Improve website functionality and performance

You can manage your cookie preferences through your browser settings. However, disabling cookies may affect the functionality of our website.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Factors we consider when determining retention periods include:

• The nature and sensitivity of the information
• Legal and regulatory requirements
• The purposes for which we collected the information
• Our legitimate business interests

International Data Transfers

Your information may be transferred to and processed in countries other than Canada. When we transfer your information internationally, we ensure appropriate safeguards are in place to protect your data in accordance with applicable privacy laws.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete such information promptly.

Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated policy on our website and updating the "Last Updated" date. We encourage you to review this policy periodically.